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How ca997 Handles Your Personal Data

This Privacy Policy explains exactly what data ca997 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby.

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ca997 How ca997 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage What You Share

Your account security and the privacy of your payment details are taken seriously. SSL encryption covers all data in transit between your device and our servers — this includes the wallet reference numbers generated when you transact via bKash, Nagad or Rocket. We keep data retention periods proportionate: active account data stays on file, and inactive account data is reviewed against applicable rules for your eligible region.

Encryption in Transit

SSL encryption protects your account credentials and wallet references every time data moves between your device and our platform, including during bKash and Nagad sessions.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your wallet choice. You can clear or block cookies via your browser settings at any time.

Data Retention Policy

Account records are kept while your account is active. Once you request deletion and it is verified, we remove your data in line with applicable rules for your region.

Third-Party Sharing Limits

We do not sell your data. Payment processors like bKash and Rocket receive only what is needed to complete your transaction — nothing beyond that.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request your stored data, correct an error on your account, or ask us to remove your information, our support team handles all privacy-related requests. Use the channel that suits you — live chat is the quickest path for urgent account queries, while email works better for detailed written requests that need a paper trail.

Live Chat Open the chat widget from any page on ca997. Our team picks up privacy and account queries there and can escalate data requests on the spot.
Email Support Send your data access or deletion request by email with your registered mobile number included. Written requests are logged and tracked until resolved.
Account Settings Some data preferences — like cookie consent and communication opt-outs — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy on ca997

These are the questions we hear most often about data, account privacy and your rights. If your question is not here, our support team can answer it directly via live chat or email.

We collect your name, mobile number and device details at registration. If you deposit via bKash, Nagad or Rocket, we also record the transaction reference tied to your account.

Your wallet details are shared only with the payment processor needed to complete your transaction. We do not pass them to advertisers, data brokers or unrelated third parties.

Send a written request via live chat or email with your registered mobile number. We will identify your account records and provide them within a reasonable timeframe.

Yes. Submit a deletion request through our support channel. We verify your identity first, then remove your data in line with retention rules for your eligible region.

We use session and preference cookies to keep your account active and remember your wallet settings. You can manage or clear cookies through your browser settings any time.

Applicability depends on your local law and eligible region. We recommend reading this policy in full and consulting applicable local rules before using the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.